Privacy Policy

1. Effective Date

This Privacy Policy is effective as of July 24, 2024.

2. Introduction

Harbor Timber Co. is committed to protecting your privacy. This policy details our practices concerning the collection, use, and disclosure of your personal information through our website, located at harbortimbercokraftoria.com, and related services.

3. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Identification Information: This includes your name, email address, postal address, and phone number when you make a purchase, or submit an inquiry through our contact forms.
• Order Details: Information related to your purchases, such as product selections, shipping address, and transaction history. We do not store full payment card details on our servers; these are handled by secure, third-party payment processors.
• Browser and Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and access times. We use tracking technologies like cookies and pixels for this collection to enable analytics and personalized advertising. This data helps us understand user behavior and improve site functionality.
• Communications: Records of your correspondence with us via email or other channels.

4. How We Use Information

Your information is used for the following purposes:

• Fulfilling Orders: To process your purchases, arrange for shipping, and provide customer support related to your transactions.
• Customer Service: To respond to your inquiries and provide assistance.
• Improving Services: To analyze website usage, troubleshoot problems, and enhance our product offerings and website experience.
• Marketing and Promotions: To send you newsletters, special offers, or information about new products, only if you have opted in to receive such communications. We also use this data to deliver personalized advertisements (remarketing) on third-party platforms. You can unsubscribe at any time.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Trusted third-party companies that perform services on our behalf, such as payment processing, shipping, website hosting, and analytics. These providers are bound by confidentiality agreements and are only permitted to use your information to the extent necessary to perform their services.
• Legal Requirements: When required by law, court order, or governmental regulation, or if we believe such action is necessary to protect the rights, property, or safety of Harbor Timber Co., our customers, or the public.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

• Encryption: Use of Secure Socket Layer (SSL) technology to encrypt sensitive data transmitted over the internet.
• Access Controls: Limiting access to personal information to only employees, contractors, and agents who need to know that information to process it for us, and who are subject to strict contractual confidentiality obligations.
• Regular Reviews: Periodic review of our security practices and measures to ensure they remain robust and effective against current threats.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Cookies, Tracking Technologies, and Advertising

We use cookies, web beacons, and other tracking technologies provided by third parties, including Google, to analyze trends, administer the website, track users’ movements around the site, and gather demographic information about our user base as a whole.

Specifically regarding advertising:

• Google Ads: We use Google Ads (formerly AdWords) remarketing service to advertise on third-party websites (including Google) to previous visitors to our site. This means we may display advertisements based on your past behavior on our website.
• Google Analytics: We utilize Google Analytics to gather data on website performance and user demographics. Google may use the data collected to contextualize and personalize the ads of its own advertising network.
• Opting Out: You can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting the Network Advertising Initiative Opt-Out Page or the Digital Advertising Alliance Opt-Out Page.

8. Your Rights

You have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Amendment: You can ask us to correct any inaccurate or incomplete personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails.

To exercise any of these rights, please contact us using the information below.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: